Privacy Policy
Print Savers Privacy Policy
Print Savers is committed to providing you with the best possible customer service experience.
Print Savers is bound by the Privacy Act 1988, which sets out a number of principles concerning the privacy of individuals.
There are many aspects of the site which can be viewed without providing personal information, however, for access to future Print Savers customer support features you are required to submit personally identifiable information.
This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping.
Those companies will be permitted to obtain only the personal information they need to deliver the service. Print Savers takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address.
This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this Site.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice.
If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Print Savers reserves the right to make amendments to this Privacy Policy at any time.
If you have objections to the Privacy Policy, you should not access or use the Site.
You have a right to access your personal information, subject to exceptions allowed by law.
If you would like to do so, please let us know. You may be required to put your request in writing for security reasons.
Print Savers reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
You authorize Print Savers to make any inquiries reasonably required to satisfy itself of your identity, eligibility to Order or any other matter Print Savers reasonably considers to be necessary in relation to providing its services to you or for law enforcement or regulatory purposes.
Print Savers will endeavour to ensure that your information remains confidential. You must take all reasonable precautions to safeguard your Password and not disclose or allow the Password to be disclosed to any third party.
Print Savers welcomes your comments regarding this Privacy Policy.
If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.
support@printsavers.com.au
or
PO Box 1142, Research V 3095 Aust.
What we collect
We may collect the following information:
- * name
- * contact information including email address
- * demographic information such as postcode, preferences and interests
- * other information relevant to customer surveys and/or offers
For the exhaustive list of cookies we collect see the List of cookies we collect section.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- * Internal record keeping.
- * We may use the information to improve our products and services.
- * We may periodically send promotional emails about new products, special offers or other information which we think you may find
interesting using the email address which you have provided. - * From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone,
fax or mail. We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- * whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to
be used by anybody for direct marketing purposes - * if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by
writing to or emailing us at info@printsavers.com.au
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to PO Box 1142 Research VIC 3095 Australia.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
List of cookies we collect
The table below lists the cookies we collect and what information they store.
COOKIE name | COOKIE Description |
---|---|
CART | The association with your shopping cart. |
CATEGORY_INFO | Stores the category info on the page, that allows to display pages more quickly. |
COMPARE | The items that you have in the Compare Products list. |
CURRENCY | Your preferred currency |
CUSTOMER | An encrypted version of your customer id with the store. |
CUSTOMER_AUTH | An indicator if you are currently logged into the store. |
CUSTOMER_INFO | An encrypted version of the customer group you belong to. |
CUSTOMER_SEGMENT_IDS | Stores the Customer Segment ID |
EXTERNAL_NO_CACHE | A flag, which indicates whether caching is disabled or not. |
FRONTEND | You sesssion ID on the server. |
GUEST-VIEW | Allows guests to edit their orders. |
LAST_CATEGORY | The last category you visited. |
LAST_PRODUCT | The most recent product you have viewed. |
NEWMESSAGE | Indicates whether a new message has been received. |
NO_CACHE | Indicates whether it is allowed to use cache. |
PERSISTENT_SHOPPING_CART | A link to information about your cart and viewing history if you have asked the site. |
POLL | The ID of any polls you have recently voted in. |
POLLN | Information on what polls you have voted on. |
RECENTLYCOMPARED | The items that you have recently compared. |
STF | Information on products you have emailed to friends. |
STORE | The store view or language you have selected. |
USER_ALLOWED_SAVE_COOKIE | Indicates whether a customer allowed to use cookies. |
VIEWED_PRODUCT_IDS | The products that you have recently viewed. |
WISHLIST | An encrypted list of products added to your Wishlist. |
WISHLIST_CNT | The number of items in your Wishlist. |